Service difficulty report · Satcom · Boeing 737890

Difficulty date
September 17, 2015
Submitted
September 21, 2015
Operation
Air carrier
Aircraft
N563AS
Make and model
Boeing 737890
Aircraft serial
35180
Aircraft time
34,185 hours, 10,383 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM COULD NOT TRANSMIT. COULD RECEIVE VOICE BUT WE COULD NOT TRANSMIT ON SAT 1 OR SAT 2. ACFT GROUNDED. ACCOMPLISHED SATCOM COMMUNICATION TEST. OPS CK GOOD. REF AMM 23-15-00-730-801.