Service difficulty report · Satcom · Boeing 737890

Difficulty date
September 21, 2015
Submitted
September 23, 2015
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
28,289 hours, 8,740 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK UP. ACFT GROUNDED. SUCCESSFUL RESET OF SATCOM IAW QRH.