Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
September 22, 2015
Submitted
September 24, 2015
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
7,535 hours, 2,468 cycles
Part
Satcom
Condition
Faulted
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM PROMPT MISSING ON MCDU. ACFT GROUNDED. PERFORMED SAT COM CB RESET, SYS RETURNED TO NORMAL OPS. REF TASK 23-15, TASK 801.