- Difficulty date
- October 2, 2015
- Submitted
- October 5, 2015
- Operation
- Air carrier
- Make and model
- Boeing 737990ER
- Aircraft serial
- 40714
- Aircraft time
- 5,497 hours, 1,755 cycles
- Part
- Satcom
- Condition
- Locked
- Stage of operation
- NR
- How discovered
- 9
- Nature of condition
- O
- Precautionary procedure
- O
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
What was found
SATCOM LOCKUP, ACFT GROUNDED. RESTORED USING QRH PROCEDURE.