Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
October 8, 2015
Submitted
October 12, 2015
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
7,717 hours, 2,521 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MCDU MENU MISSING SATCOM PROMT. ACFT GROUNDED. PERFORMED SATCOM LOCKUP PROCEDURE FROM QRH. PERFORMED SUCCESFULLY.