Service difficulty report · Satcom · Boeing 737890

Difficulty date
October 28, 2015
Submitted
October 30, 2015
Operation
Air carrier
Aircraft
N535AS
Make and model
Boeing 737890
Aircraft serial
35200
Aircraft time
18,967 hours, 5,573 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER POWER TRANSFER, SATCOM PROMPT ON MCDU MENU PAGE WAS NOT DISPLAYED. ACFT GROUNDED. FOLLOWED QRH, SATCOM LOCK-UP, PROMPT WAS DISPLAYED.