Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
October 31, 2015
Submitted
November 2, 2015
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
1,277 hours, 413 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP, ACFT GROUNDED. PERFORMED QRH PROCEDURE 5.3 SATCOM RETURNED TO NORMAL.