Service difficulty report · Satcom · Boeing 737890

Difficulty date
November 4, 2015
Submitted
November 6, 2015
Operation
Air carrier
Aircraft
N535AS
Make and model
Boeing 737890
Aircraft serial
35200
Aircraft time
19,043 hours, 5,588 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP. ACFT GROUNDED. PERFORMED CHECKLIST, P6 5.3, TO CORRECT MISSING "SAT" SELECTION ON MCDU MENU PAGE CB P18-2 WAS RESET, AFTER PULLING FOR 10 SEC, IAW CHECKLIST. RESTORED NORMAL.