Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
November 18, 2015
Submitted
November 20, 2015
Operation
Air carrier
Aircraft
N413AS
Make and model
Boeing 737990ER
Aircraft serial
35205
Aircraft time
10,669 hours, 3,399 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK UP, ACFT GROUNDED. ACCOMPLISHED QRH RESET PROCEDURE. SATCOM RESTORED NORMAL.