Service difficulty report · Guide · Boeing 737890

Difficulty date
December 5, 2015
Submitted
December 9, 2015
Operation
Air carrier
Aircraft
N594AS
Make and model
Boeing 737890
Aircraft serial
35191
Aircraft time
29,668 hours, 9,031 cycles
Part
Guide
Part number
141A60752
Condition
Detached
Location
Pax Door
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FORWARD BOARDING DOOR OPENS ABOUT 6" THEN STOPS. IN THIS POSITION IT WAS ESSENTIALLY STUCK AND WE WERE UNABLE TO CLOSE IT, OR OPEN IT ANY FURTHER. ACFT GROUNDED. FOUND L1 DOOR GUIDE ARM RADIUS LINK PIN KEY WASHER AND SCREW MISSING. MISSING PARTS LOCATED IN UPPER HINGE CAVITY. INSTALLED NEW PIN, KEY WASHER, AND SCREW IAW AMM 52-11-21-400-802, STEP 3.G. 4. GUIDE ARM ADJUSTMENT CHECKS GOOD IAW AMM 52-11-00-820-801 STEP 2.H. DOOR SYSTEM TEST GOOD IAW AMM 52-11-00-700-804. VISUALLY INSPECTED GUIDE ARM AND UPPER HINGE CAVITY. NO DAMAGE FOUND AT THOSE LOCATIONS.