What was found
NO SAT PROMPT ON MCDU MENU PAGE. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL. SAT PROMPT RETURNED.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
NO SAT PROMPT ON MCDU MENU PAGE. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL. SAT PROMPT RETURNED.