Service difficulty report · Fmc · Boeing 737890

Difficulty date
December 14, 2015
Submitted
December 16, 2015
Operation
Air carrier
Aircraft
N513AS
Make and model
Boeing 737890
Aircraft serial
35192
Aircraft time
27,711 hours, 8,425 cycles
Part
Fmc
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

WHEN MENU BUTTON IS PUSHED ON FMC CDU, SATCOM IS NOT ONE OF THE OPTIONS EVEN THOUGH SATCOM IS INSTALLED. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.