What was found
WHEN MENU BUTTON IS PUSHED ON FMC CDU, SATCOM IS NOT ONE OF THE OPTIONS EVEN THOUGH SATCOM IS INSTALLED. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
WHEN MENU BUTTON IS PUSHED ON FMC CDU, SATCOM IS NOT ONE OF THE OPTIONS EVEN THOUGH SATCOM IS INSTALLED. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.