Service difficulty report · Satcom · Boeing 737890

Difficulty date
December 16, 2015
Submitted
December 19, 2015
Operation
Air carrier
Aircraft
N532AS
Make and model
Boeing 737890
Aircraft serial
36346
Aircraft time
21,462 hours, 6,488 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP. RAN QRH PROCEDURE, STILL DOES NOT WORK. ACFT GROUNDED. UNABLE TO DUPLICATE, VERIFY WITH A/C POWERUP. SATCOM PROMPT IN VIEW AND OPS NORMAL REF 23-15-00.