Service difficulty report · Satcom · Boeing 737890

Difficulty date
December 31, 2015
Submitted
January 4, 2016
Operation
Air carrier
Aircraft
N513AS
Make and model
Boeing 737890
Aircraft serial
35192
Aircraft time
27,934 hours, 8,478 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT SELECTION IS MISSING FROM THE MCDU MENU PAGE AND NO SATCOM PAGES AVAILABLE. ACFT GROUNDED. PERFORMED SATCOM LOCK-UP RESET PROCEDURE IAW QRH. NORMAL SAT SELECTION AND DISPLAYS RETURNED.