Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
January 2, 2016
Submitted
January 4, 2016
Operation
Air carrier
Aircraft
N462AS
Make and model
Boeing 737990ER
Aircraft serial
36362
Aircraft time
6,647 hours, 2,159 cycles
Part
Fmc
Part number
1762000101
Part serial
008714
Condition
Failed
Location
Left
Part time
6,658 hours, 2,164 cycles
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT CRUISE, CAPTAIN'S ND DISPLAY HAD A "VTK", BOTH MCDU'S LOST FMC INFO. ACCOMPLISHED FMC FAIL QRH FOR LT FMC FAIL. RT FMC OPERATING NORMAL. ACFT GROUNDED. ACCOMPLISHED LT AND RT FMC BITE REF FIM 34-61, TASK 801. RT FMC NO CURRENT FAULTS. LT FMC NO CURRENT FAULTS. ACCOMPLISHED DFCS BITE REF FIM 22-11, TASK 801. LEFT FMC SHOWS 7 FAULT MESSAGES ON LEG 6. MESSAGE 22-11071, REF FIM 22-11, TASK 811 FLIGHT MANAGEMENT COMPUTER, FMC-1, PROBLEM - FAULT ISOLATION. DUE TO HISTORY, R & R FMC-1 REF AMM 34-61-02.