Service difficulty report · Satcom · Boeing 737890

Difficulty date
January 7, 2016
Submitted
January 12, 2016
Operation
Air carrier
Aircraft
N537AS
Make and model
Boeing 737890
Aircraft serial
35204
Aircraft time
15,660 hours, 4,658 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DISCOVERED DURING INITIAL CRUISE SATCOM PROMPT NOT DISPLAYED. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.