What was found
DISCOVERED DURING INITIAL CRUISE SATCOM PROMPT NOT DISPLAYED. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
DISCOVERED DURING INITIAL CRUISE SATCOM PROMPT NOT DISPLAYED. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.