Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
January 12, 2016
Submitted
January 14, 2016
Operation
Air carrier
Aircraft
N413AS
Make and model
Boeing 737990ER
Aircraft serial
35205
Aircraft time
11,280 hours, 3,613 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP, ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.