Service difficulty report · Satcom · Boeing 737890

Difficulty date
January 16, 2016
Submitted
January 20, 2016
Operation
Air carrier
Aircraft
N532AS
Make and model
Boeing 737890
Aircraft serial
36346
Aircraft time
21,840 hours, 6,588 cycles
Part
Satcom
Part number
UNKNOWN
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKED UP AFTER POWER TRANSFER. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SAT PROMPT RETURNED TO MCDU MENU PAGE.