What was found
SATCOM LOCKED UP AFTER POWER TRANSFER. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SAT PROMPT RETURNED TO MCDU MENU PAGE.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
SATCOM LOCKED UP AFTER POWER TRANSFER. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SAT PROMPT RETURNED TO MCDU MENU PAGE.