Service difficulty report · Sliding Window · Boeing 737990ER

Difficulty date
January 31, 2016
Submitted
February 3, 2016
Operation
Air carrier
Aircraft
N457AS
Make and model
Boeing 737990ER
Aircraft serial
36355
Aircraft time
7,712 hours, 2,532 cycles
Part
Sliding Window
Part number
56100023
Part serial
08326H1476
Condition
Failed
Location
Cockpit
Part time
25,739 hours, 8,253 cycles
Stage of operation
TX
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LEFT SLIDING PILOT WINDOW SHATTERED ON GROUND DURING ENGINE START. OVERHEAT LIGHT AND VERY HOT GLASS EVEN WELL AFTER HEAT TURNED OFF. ACFT GROUNDED. INSPECTED PILOT SLIDING WINDOW. VERIFIED WINDOW IS SHATTERED, R & R IAW AMM 56-12-11. COMPLIED WITH AMM 30-40-11 WINDOW BITE OPS CHECK NORMAL NO FAULTS FOUND. NR 2 CAPTAIN'S SLIDING WINDOW OPS CHECK NORMAL. ETOPS GROUND VERIFICATION SUCCESSFUL.