What was found
SATCOM LOCK-UP. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. THE SAT PROMPT REAPPEARED ON THE MCDU MENU PAGE.
As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.
SATCOM LOCK-UP. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. THE SAT PROMPT REAPPEARED ON THE MCDU MENU PAGE.