Service difficulty report · Satcom · Boeing 737890

Difficulty date
February 4, 2016
Submitted
February 8, 2016
Operation
Air carrier
Aircraft
N569AS
Make and model
Boeing 737890
Aircraft serial
35184
Aircraft time
34,115 hours, 10,549 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT SELECTION MISSING ON THE MCDU MENU PAGE AND NO SATCOM PAGES AVAILABLE. ACFT GROUNDED. ACCOMPLISHED SATCOM LOCKUP RESET PROCEDURE IAW QRH. SAT DISPLAYS RETURNED TO NORMAL.