Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
February 5, 2016
Submitted
February 8, 2016
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
8,996 hours, 2,943 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.