Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
March 5, 2016
Submitted
March 7, 2016
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
2,653 hours, 896 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

NO SATCOM PROMPT ON MCDU. ACFT GROUNDED. ACCOMPLISHED SATCOM RESET PROCEDURES IAW QRH. SATCOM OPS NORMAL.