Service difficulty report · Satcom · Boeing 737890

Difficulty date
March 20, 2016
Submitted
March 22, 2016
Operation
Air carrier
Aircraft
N512AS
Make and model
Boeing 737890
Aircraft serial
39043
Aircraft time
29,387 hours, 8,947 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKED UP. ACCOMPLISHED SATCOM RESET PROCEDURES IAW QRH. SATCOM OPS NORMAL. ACFT GROUNDED. ACCOMPLISHED ACARS INTERFACE TEST, TEST PASS REF AMM 23-15-00-839-005 7, FIM 23-15, TASK 801.