Service difficulty report · Fmc · Boeing 737890

Difficulty date
March 23, 2016
Submitted
March 25, 2016
Operation
Air carrier
Aircraft
N563AS
Make and model
Boeing 737890
Aircraft serial
35180
Aircraft time
35,954 hours, 10,856 cycles
Part
Fmc
Part number
1762000101
Part serial
003691
Condition
Failed
Location
Left
Part time
29,984 hours, 9,040 cycles
Stage of operation
TX
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AFTER LANDING BOTH MCDU'S DISPLAYED THE MENU PAGE WITHOUT AN FMC PROMPT. FMC PROMPT LATER RETURNED WITH ALL DATA LOST. ACFT GROUNDED. FMC BITE LT & RT FAULTED LT FMC, WHILE ATTEMPTING OPS CHECK, LT FMC FAILED AGAIN. R & R LT FMC COMPUTER REF AMM 34-61-02. ALL SOFTWARE CROSSLOADED FROM RT FMC & VERIFIED EFFECTIVE. FMC OPS TEST PASSED.