Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
April 4, 2016
Submitted
April 6, 2016
Operation
Air carrier
Aircraft
N408AS
Make and model
Boeing 737990ER
Aircraft serial
41732
Aircraft time
13,330 hours, 4,269 cycles
Part
Fmc
Condition
Failed
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

IN CRUISE, THE CAPTAIN'S FMC FAILED. DISPLAYED VTK ON CAPTAIN'S NAV DISPLAY AND NOT ON F/O'S DISPLAY. IT RESOLVED ITSELF IN A FEW MINUTES. 5 MINUTES LATER ATC GAVE US DIRECT YKM. TRIED TO ENTER THAT ON EITHER FMC AND GOT A SCRATCH PAD MESSAGE INVALID MOD ROUTE. REENTERING THE ARRIVAL ROUTE 2 OR ROUTE 1 WOULD NOT WORK. IT WAS STUCK ON A BEAM WAYPOINT PRIOR TO YKM AND COULD NOT PUT ANYTHING AHEAD OF THAT. SELECTING FMC BOTH ON R ON TRANSFER SWITCHES ON OVERHEAD PANEL FIXED THE PROBLEM. ACFT GROUNDED. SWITCHED FMC TO NORMAL - BOTH OPS NORMAL.