Service difficulty report · Satcom · Boeing 737890

Difficulty date
April 7, 2016
Submitted
April 11, 2016
Operation
Air carrier
Aircraft
N538AS
Make and model
Boeing 737890
Aircraft serial
41188
Aircraft time
15,366 hours, 4,470 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

ON THE MCDU MENU PAGE THERE IS NO SATCOM SELECTION AND NO SATCOM PAGES ARE AVAILABLE. QRH SATCOM LOCKUP PROCEDURE APPLIED SAT PROMPT WAS DISPLAYED ON THE MCDU MENU PAGE. NORMAL SATCOM OPS RETURNED. ACFT GROUNDED. PERFORMED OPS CHECK OF SATCOM SYSTEM, REF AMM 23-15-00, NO DISCREPANCIES NOTED.