Service difficulty report · Satcom · Boeing 737890

Difficulty date
April 8, 2016
Submitted
April 11, 2016
Operation
Air carrier
Aircraft
N583AS
Make and model
Boeing 737890
Aircraft serial
35681
Aircraft time
33,334 hours, 9,853 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT SECTION MISSING FROM THE MCDU MENU PAGE AND NO SATCOM PAGES AVAILABLE. PERFORMED SATCOM LOCK-UP PROCEDURE FROM QRH, SAT PROMPT REAPPEARED IN MCDU PAGE AS WELL AS SAT PAGES. SATCOM OPS NORMAL. ACFT GROUNDED. VERIFIED SATCOM AVAILABLE, REF FIM 23-15-00.