Service difficulty report · Satcom · Boeing 737890

Difficulty date
April 13, 2016
Submitted
April 15, 2016
Operation
Air carrier
Aircraft
N531AS
Make and model
Boeing 737890
Aircraft serial
35199
Aircraft time
23,138 hours, 6,925 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM PROMPT MISSING FROM BOTH CDU. ACFT GROUNDED. ACCOMPLISHED SATCOM RESET PROCEDURE IAW QRH. SATCOM OPS NORMAL.