Service difficulty report · Satcom · Boeing 737890

Difficulty date
April 18, 2016
Submitted
April 20, 2016
Operation
Air carrier
Aircraft
N512AS
Make and model
Boeing 737890
Aircraft serial
39043
Aircraft time
29,713 hours, 9,040 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP, RESOLVED FOLLOWING THE QRH PROCEDURE. ACFT GROUNDED. VERIFIED SATCOM PROMPT IS PRESENT ON MCDU SCREEN, REF FIM 23-15, TASK 801, STEP C.