Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
May 3, 2016
Submitted
May 5, 2016
Operation
Air carrier
Aircraft
N408AS
Make and model
Boeing 737990ER
Aircraft serial
41732
Aircraft time
13,670 hours, 4,378 cycles
Part
Fmc
Part number
1762000101
Part serial
007485
Condition
Failed
Part time
13,684 hours, 4,382 cycles
Stage of operation
CR
How discovered
O
Nature of condition
N
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

VTK ILLUMINATED, BOTH FMC DISPLAYS BLANKED FRQUENTLY DURING FLIGHT. ACFT GROUNDED. BITE CHECK OF FMC'S SHOWS PROGRAM FAULT. REF FIM 34-61, TASK 807, APPEARS TO HAVE BEEN INTERMITTENT. REPLACED LT FMC COMPUTER IAW AMM 34-61-02-000-801 AND 34-61-02-400-801. CROSS LOADED ALL SOFTWARE IAW AMM 34-61-00-470-806. PERFORMED SOFTWARE CONFIGURATION CHECK IAW AMM 34-61-00-750-801. SET DRAG FACTOR IAW AMM 34-61-00-800-801. PERFORMED FMC, OPS TEST IAW AMM 34-61-00-710-801, OPS TEST PASSED.