Service difficulty report · Satcom · Boeing 737890

Difficulty date
May 14, 2016
Submitted
May 16, 2016
Operation
Air carrier
Aircraft
N563AS
Make and model
Boeing 737890
Aircraft serial
35180
Aircraft time
36,543 hours, 11,030 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP, ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.