Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
May 23, 2016
Submitted
May 25, 2016
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
10,267 hours, 3,354 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM INOPERATIVE, CAN CALL OUT AND RECEIVE CALLS. HOWEVER, RECEIVING STATION CANNOT HEAR OUR OUTGOING TRANSMISSIONS. THERE IS AN ECHO WHEN TRANSMITTING. CONDITION OCCURS ON BOTH SAT 1 AND SAT 2. ACFT GROUNDED. COULD NOT DUPLICATE, NO HISTORY 30 DAYS. ACCOMPLISHED SATCOM SYSTEM 1 & 2 VOICE TEST IAW AMM 23-15-00-730-801, TEST PASSED.