Service difficulty report · Satcom · Boeing 737890

Difficulty date
May 28, 2016
Submitted
May 31, 2016
Operation
Air carrier
Aircraft
N538AS
Make and model
Boeing 737890
Aircraft serial
41188
Aircraft time
15,973 hours, 4,641 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT PROMPT IS NOT DISPLAYED ON MCDU MENU PAGE. ACFT GROUNDED. ACCOMPLISHED RESET PROCEDURE IAW QRH. SATCOM RESTORED NORMAL.