Service difficulty report · Unknown · Boeing 737890

Difficulty date
June 28, 2016
Submitted
June 30, 2016
Operation
Air carrier
Aircraft
N585AS
Make and model
Boeing 737890
Aircraft serial
35683
Aircraft time
33,928 hours, 10,165 cycles
Part
Unknown
Condition
Unknown
Location
Satcom
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

MISSING SAT SELECTION ON MCDU MENU PAGE AND NO SATCOM PAGES AVAILABLE. ACFT GROUNDED. ACCOMPLISHED SATCOM RESET PROCEDURE IAW QRH. SATCOM OPS RESTORED NORMAL.