Service difficulty report · Electronic Unit · Boeing 737990ER

Difficulty date
July 1, 2016
Submitted
July 5, 2016
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
10,722 hours, 3,502 cycles
Part
Electronic Unit
Part number
5140110
Part serial
2737
Condition
Failed
Location
E&E Bay
Part time
43,723 hours, 19,791 cycles
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOMS 1 AND 2 COULD DIAL AND RECEIVE DISPATCH COMMUNICATION, BUT COULD NOT TRANSMIT SUCCESSFULLY. ACCOMPLISHED QRH FOR POSSIBLE LOCKUP ISSUE, DID NOT FIX THE PROBLEM. ACFT GROUNDED. ACFT CHECKED & RELEASED IAW MEL 23-18, SATCOM 1 & 2 INOPERATIVE. R & R REU IAW AMM 23-51-01. OPS CHECK NORMAL. PERFORMED OPS CHECK OF SATCOM SYS IAW AMM 23-15-00-730-801. OPS CHECK NORMAL. MEL 23-18 CLEARED.