Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
July 11, 2016
Submitted
July 13, 2016
Operation
Air carrier
Aircraft
N493AS
Make and model
Boeing 737990ER
Aircraft serial
41727
Aircraft time
1,841 hours, 588 cycles
Part
Unknown
Condition
Malfunctioned
Location
Satcom
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

LOST SATCOM PROMPT ON FMC. ACFT GROUNDED. ACCOMPLISHED SATCOM RESET PROCEDURE IAW QRH. SATCOM OPS RESTORED NORMAL.