Service difficulty report · Transceiver · Boeing 737990ER

Difficulty date
July 13, 2016
Submitted
July 15, 2016
Operation
Air carrier
Aircraft
N440AS
Make and model
Boeing 737990ER
Aircraft serial
41705
Aircraft time
10,855 hours, 3,551 cycles
Part
Transceiver
Part number
8222835002
Part serial
40FP4G
Condition
Failed
Location
Satcom
Part time
10,869 hours, 3,555 cycles
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING FLIGHT NOTICED SATCOM LOCKUP. AFTER FOLLOWING QRH RESET PROCEDURE, THE SAT PROMPT FAILED TO APPEAR. ACFT GROUNDED. REMOVED & REPLACED SATCOM TRANSCEIVER. OPS CHECKED NORMAL, GROUND VERIFICATION SUCCESSFUL.