Service difficulty report · Fmc · Boeing 737990ER

Difficulty date
July 17, 2016
Submitted
July 19, 2016
Operation
Air carrier
Aircraft
N487AS
Make and model
Boeing 737990ER
Aircraft serial
44108
Aircraft time
2,950 hours, 958 cycles
Part
Fmc
Condition
Malfunctioned
Stage of operation
CR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

DURING CRUISE DUEL FMC FAIL. VTK ON BOTH CA AND FO ND. AFTER A FEW MINUTES IT CAME BACK AND THEN FAILED AGAIN. IT CAME BACK AND SEEMED TO WORK OK AFTER FMC WAS RELOADED THE SECOND TIME. ALSO "LDG ALT" FLAG WAS ILLUMINATED THEN WENT AWAY. ACFT GROUNDED. ACCOMPLISHED FMCS BITE IAW FIM 34-61 TASK 801, SENSOR DATA SHOWED NO CURRENT FAULTS. FMC SOFTWARE CONFIG GOOD, IAW AMM 34-61-00-750-801. IAW FIM 34-61 TASK 837, INFLIGHT FAULT WAS A FMC PROGRAM FAULT THAT OCCURRED WHEN THE FMC WAS UNABLE TO EXECUTE A SOFTWARE INSTRUCTION AND THE FMC SHOULD BE LEFT IN SERVICE.