Service difficulty report · Satcom · Boeing 737890

Difficulty date
July 18, 2016
Submitted
July 20, 2016
Operation
Air carrier
Aircraft
N593AS
Make and model
Boeing 737890
Aircraft serial
35107
Aircraft time
32,048 hours, 9,818 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP OCCURRED DURING POWER TRANSFER. ACFT GROUNDED. ACCOMPLISHED SATCOM RESET PROCEDURE IAW QRH. SATCOM OPS RESTORED NORMAL.