Service difficulty report · Satcom · Boeing 737890

Difficulty date
July 21, 2016
Submitted
July 25, 2016
Operation
Air carrier
Aircraft
N584AS
Make and model
Boeing 737890
Aircraft serial
35682
Aircraft time
34,115 hours, 10,181 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
O
Nature of condition
J
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

FLT CREW REPORTED CAPTAIN`S CDU MENU HAS NO SATCOM MENU. ACFT GROUNDED. CYCLED AIRCRAFT POWER, RESET SYSTEM, CAPTAIN`S CDU MENU NOW SHOWS SATCOM MENU. SYSTEM OPS CHECKED GOOD IAW AMM 23-15-00-730-801.