Service difficulty report · Satcom · Boeing 737890

Difficulty date
July 29, 2016
Submitted
August 1, 2016
Operation
Air carrier
Aircraft
N596AS
Make and model
Boeing 737890
Aircraft serial
35688
Aircraft time
31,610 hours, 9,672 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKUP. ACFT GROUNDED. ACCOMPLISHED SATCOM RESET PROCEDURE IAW QRH. SATCOM OPS RESTORED TO NORMAL.