Service difficulty report · Unknown · Boeing 737990ER

Difficulty date
August 3, 2016
Submitted
August 5, 2016
Operation
Air carrier
Aircraft
N474AS
Make and model
Boeing 737990ER
Aircraft serial
40715
Aircraft time
4,412 hours, 1,453 cycles
Part
Unknown
Condition
Unknown
Location
Cockpit
Stage of operation
TX
How discovered
V
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP ON GROUND. FOLLOWED QRH PROCDURES AND SAT RESET. ACFT GROUNDED. VERIFIED SAT PROMPT SHOWS ON BOTH MCDU'S REF FIM 23-15, TASK 801.