Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
August 15, 2016
Submitted
August 17, 2016
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
8,124 hours, 2,666 cycles
Part
Satcom
Condition
Locked
Stage of operation
TX
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCKED UP DURING POWER TRANSFER. ACFT GROUNDED. ACCOMPLISHED SATCOM RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.