Service difficulty report · Unknown · Boeing 737890

Difficulty date
August 20, 2016
Submitted
August 22, 2016
Operation
Air carrier
Aircraft
N537AS
Make and model
Boeing 737890
Aircraft serial
35204
Aircraft time
18,191 hours, 5,354 cycles
Part
Unknown
Condition
Malfunctioned
Location
Satcom
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SAT SELECTION MISSING ON THE MCDU MENU PAGE AND NO SATCOM PAGES AVAILABLE. ACFT GROUNDED. ACCOMPLISHED SATCOM RESET PROCEDURE IAW QRH. SATCOM OPS RESTORED NORMAL.