Service difficulty report · Window · Boeing 737890

Difficulty date
August 24, 2016
Submitted
August 29, 2016
Operation
Air carrier
Aircraft
N530AS
Make and model
Boeing 737890
Aircraft serial
36578
Aircraft time
25,146 hours, 7,526 cycles
Part
Window
Part number
5893543149
Part serial
11238H9165
Condition
Arced
Location
L1
Part time
12,558 hours, 3,739 cycles
Stage of operation
CR
How discovered
O
Nature of condition
B
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

AT FL370 2.5 HOURS INTO FLT, NOTED ELECTRICAL ARCING SOUND FROM CAPTAIN'S FWD WINDSCREEN, TURNED OFF "FWD WINDOW HEAT" ON CAPTAIN'S SIDE AND ARCING SOUND STOPPED. CAME BACK ON INTERMITTENTLY WHEN SWITCHED ON. ACFT GROUNDED. REMOVED AND REPLACED THE NR 1 WINDOW IAW AMM 56-11-11-000-801 AND AMM 56-11-11-400-821 STEPS 3A THRU 3G. COMPLETED INSTALLATION OF THE NR 1 WINDOW IAW AMM 56-11-11-400-821 STEPS 3H THRU 3I. OPS TEST GOOD.