Service difficulty report · Keyboard · Boeing 737990ER

Difficulty date
August 24, 2016
Submitted
August 26, 2016
Operation
Air carrier
Aircraft
N431AS
Make and model
Boeing 737990ER
Aircraft serial
43255
Aircraft time
11,348 hours, 3,705 cycles
Part
Keyboard
Part number
187042002
Condition
Defective
Location
Cockpit
Stage of operation
NR
How discovered
O
Nature of condition
O
Precautionary procedure
K

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

CAPTAIN`S FMC TOUCHPAD, NEXT PAGE, BUTTON STICKING DOWN WITH NO REBOUND. RESULTING IN FREEZING THE FMC PAGE. ACFT GROUNDED. R & R CAPTAIN'S FMC`S CDU KEY PAD AND OPS NORMAL IAW AMM 34-61-01.