Service difficulty report · Satcom · Boeing 737890

Difficulty date
September 20, 2016
Submitted
September 22, 2016
Operation
Air carrier
Aircraft
N531AS
Make and model
Boeing 737890
Aircraft serial
35199
Aircraft time
24,706 hours, 7,406 cycles
Part
Satcom
Condition
Malfunctioned
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM PROMPT WAS NOT DISPLAYED ON MCDU MENU PAGE. ACFT GROUNDED. ACCOMPLISHED SATCOM RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.