Service difficulty report · Satcom · Boeing 737990ER

Difficulty date
October 9, 2016
Submitted
October 11, 2016
Operation
Air carrier
Aircraft
N469AS
Make and model
Boeing 737990ER
Aircraft serial
41702
Aircraft time
8,705 hours, 2,866 cycles
Part
Satcom
Condition
Locked
Stage of operation
NR
How discovered
9
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK-UP. ACFT GROUNDED. ACCOMPLISHED SATCOM RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.