Service difficulty report · Satcom · Boeing 737890

Difficulty date
October 16, 2016
Submitted
October 18, 2016
Operation
Air carrier
Aircraft
N584AS
Make and model
Boeing 737890
Aircraft serial
35682
Aircraft time
34,998 hours, 10,454 cycles
Part
Satcom
Condition
Malfunctioned
Location
Cockpit
Stage of operation
CR
How discovered
O
Nature of condition
O
Precautionary procedure
O

As reported to the FAA. Reports are unverified, and codes are left as the FAA publishes them.

What was found

SATCOM LOCK UP ENROUTE. GROUNDED, YES. ACCOMPLISHED SATCOM RESET PROCEDURE PER QRH. SATCOM OPS RESTORED NORMAL.